A designer and a developer in the same conversation
Nothing gets handed over between departments, so nothing gets lost in the handover.
How it works
What if I spend my money on a website and end up delayed, chasing replies, or unable to get hold of the person who built it? That's the question behind almost every enquiry we get in Cardiff — so here's exactly how the process works, before you commit to anything.
A lot of Cardiff business owners have a half-finished website sitting somewhere, or a "should be live next week" that turned into three months of silence. You've got a business to run — you don't have time to keep chasing someone to build your website.
Starter sites go live around fourteen days from kick-off. Professional and Business take a little longer, and you're told the real number for your project before any work starts, not after — with clear milestones along the way, not just a launch date and silence in between.
A realistic timescale, agreed before you commit, with progress you can actually see along the way.
The same name and number throughout — reachable during the build and long after it, not just while you're deciding whether to sign up.
Plenty of web designers are responsive right up until the invoice is paid, then difficult to reach. And even before that, some business owners get passed between a salesperson, a project manager and a developer, explaining the same thing to each one.
A designer and a developer work on your site in the same conversation, with one named contact on your account throughout. Nothing gets handed over between departments, so nothing gets lost — and you never have to explain your business five times to five different people.
You're not expected to understand hosting, DNS, SSL, plugins or content management systems before we can help you. We explain what matters in plain English, and handle the rest ourselves.
Most website projects in Cardiff drag on for the same reason. Too many decisions land on you at once: which template, which host, which of the eleven quotes you collected. Good web design for small business shouldn't need eleven quotes. We cut that down to one decision. Tell us about the business, we build the site.
Nothing gets handed over between departments, so nothing gets lost in the handover.
From your first call through to launch day.
No big deposit and nothing billed separately later. Design, build, hosting, security and support all sit inside that figure.
Launch on Starter, then move up into Professional or Business as the work does.
No fixed-term contract on any plan. Cancel whenever it stops being useful, no exit fee, no awkward phone call needed. We built it this way because we're confident you'll want to stay, not because we've made it hard to leave.
A short call, no obligation, no sales pressure. We'll talk through your business and tell you honestly whether this is the right fit.